What they don't tell you about conference calls

What they don't tell you about conference calls

by Markus Wahlgren

The multitude of users of conference calling services makes it
apparent that it is one of the favored means of communication in
the business world to date. Companies consider it more
cost-efficient, less taxing on the company's time and personnel,
and more effective in fostering business relations in the
international scene.

Like all good things, however, conference calling has several
limitations. While the numerous positive aspects of conference
calling are highly publicized, the limitations are hardly
visible.

The most obvious limitation of conference calling is the speed
with which it is developed in some countries and the delay in
others. Conference calling now largely involves video and data
as well as audio conferencing and makes use of highly advanced
equipment to deliver these new and improved services to
subscribers. The problem with this lies in the availability of
these equipments for the world's majority. Attendance and
participation in conferences may now be limited by the fact that
potential delegates in areas where the necessary equipment and
technological advancement has not yet arrived may not be able to
participate at all.

Another limitation is the lack of any set standard for
conference calling protocols. Certain measures for order and
smooth progress have been set for face-to-face conferences and
meetings. For conference calls, no such measures exist. The
normal etiquette and standard of behavior is necessary
even in these types of conferences to make sure that it would
not totally remove the aspect of interpersonal relations in
business dealings.

Last, but definitely no less important, is the instances of low
security and lack of proper billing standard provided to the
clients availing of conference calling services. These
conferences are recorded, and the clients should have control
over the contents of their conferences. Likewise, they should be
properly informed of the breakdown of the costs they have to pay
for these services.

From this it is apparent that there is a negative side to
conference calling. It is up to a potential user, therefore, to
weigh the pros and cons of using conference calls before
availing of a particular service.

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About the author:
Markus Wahlgren runs the popular site,
http://www.SaveOnConferenceCalling.com where conference
calling services are reviewed and unbiased articles published
to make the decision about conference calling easier.
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